CharterBot - AI-Powered Charter Booking Assistant

An AI-powered SaaS platform for charter boat companies with OpenAI integration, real-time booking, and weather data. Live at Life On The Rocks Charters.

Project Overview

A comprehensive AI-powered SaaS platform that provides embeddable chat widgets for charter boat companies. CharterBot combines OpenAI's advanced language models with real-time integrations to create an intelligent assistant that handles customer inquiries, checks availability, and facilitates bookings 24/7. The platform features multi-tenant architecture, FareHarbor integration, weather data, and streaming responses that deliver 50% faster perceived performance. Currently live and actively used by Life On The Rocks Charters in Key West, FL.

The Challenge

Charter boat companies needed an intelligent 24/7 assistant that could handle complex customer inquiries, check real-time availability, provide weather updates, and facilitate bookings. The challenge was creating an AI system that understood the marine industry while integrating with existing booking platforms and delivering fast, contextual responses.

The Solution

Built a sophisticated AI platform using OpenAI's language models with custom prompt engineering for the charter industry. Implemented real-time FareHarbor calendar integration, NOAA weather data, multi-tenant architecture with subdomain routing, and streaming responses that reduced perceived response time by 50%. Created an embeddable widget system that works across any website. Successfully deployed and actively running on Life On The Rocks Charters (lifeontherockscharters.com) in Key West, FL.

Key Features

AI-Powered Natural Language Processing

OpenAI GPT-4o-mini integration with custom charter industry prompts, context-aware conversations, and intelligent intent detection for booking requests and weather queries.

Real-Time Booking Integration

Direct FareHarbor calendar integration checking real-time availability, parsing natural language dates, and generating dynamic booking links based on customer requests.

Marine Weather & Tide Data

NOAA API integration providing current marine conditions, weather forecasts, and tide information to help customers plan their charter experiences.

Streaming Response Technology

Real-time response streaming with server-sent events delivering content as it generates, achieving 50% faster perceived performance and improved user experience.

Multi-Tenant SaaS Architecture

Subdomain-based routing system allowing each charter company their own customized AI assistant with charter-specific prompts and business information.

Universal Widget System

Embeddable JavaScript widget that integrates seamlessly into any website with responsive design, custom styling options, and cross-origin security.

Conversion Tracking & Analytics

Comprehensive analytics tracking phone clicks, email interactions, booking attempts, and conversation flows to optimize conversion rates.

Live Production Deployment

Successfully deployed and actively serving customers at Life On The Rocks Charters (lifeontherockscharters.com) in Key West, FL, handling real customer inquiries and bookings.

Project Details

Client

Charter Industry (SaaS Product) - Live at Life On The Rocks Charters

Timeline

8 months (ongoing)

My Role

Full-Stack Developer & AI Integration Lead

Technologies

Next.js 13+TypeScriptOpenAI GPT-4o-miniSupabaseFareHarbor APINOAA Weather APIVercelTailwind CSSReal-time Streaming